What is an employment agency?

An employment agency, also known as a staffing agency, recruitment agency, or placement agency, is a firm or organization that matches job seekers with employers who are seeking to fill job vacancies. Employment agencies serve as intermediaries between employers and job seekers, helping to facilitate the hiring process and connect qualified candidates with suitable job opportunities.

Key functions of employment agencies

Recruitment and sourcing: Employment agencies actively recruit and source candidates for job openings across various industries and sectors. They use a variety of methods to attract potential candidates, including job postings, online databases, networking, and referrals.

Screening and assessment: Employment agencies screen and assess candidates to evaluate their qualifications, skills, experience, and suitability for specific job roles. This may involve reviewing resumes, conducting interviews, verifying credentials, and administering skills assessments or aptitude tests.

Matching candidates with job openings: Once candidates have been assessed, employment agencies match them with job openings that align with their skills, experience, and career goals. They strive to find the best possible fit for both the candidate and the employer based on their respective needs and preferences.

Facilitating job placements: Employment agencies facilitate the placement of candidates into temporary, contract, or permanent positions with client employers. They coordinate interviews, negotiate job offers, and assist with onboarding processes to ensure a smooth transition for both parties.

Providing additional services: Some employment agencies offer additional services to clients and candidates, such as career counseling, resume writing assistance, skills training, and professional development workshops.